Grace and Oliver Limited ("We") respect the privacy rights of our online visitors ("you", "your", "yours") and recognise the importance of protecting the data collected about them.
This policy (together with our General Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.graceandoliver.london ("our site") you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Grace and Oliver Limited of Devonshire House, 1 Devonshire Street, London W1W 5DR.
We will collect personal data about you. This includes data collected when you contact us, register to use our site, search for a product, create a design through our bespoke service, place an order on our site and when you report a problem with our site. This may include your name, address, e-mail address and phone number, financial and credit card data. We will use this data:
When you visit our site, we may automatically collect technical data, including where available your IP address and your login data. We may also collect data about your visits to our site, for example traffic data, location data and products you viewed or searched for. This is statistical data and does not identify you personally. We will use this data:
We will work with third parties (including for example sub-contractors in payment and delivery services) and may receive data about you from them. We may use this data for any of the purposes already set out above.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
You have the right to ask us not to process your personal data for marketing purposes. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please opt-out by ticking the relevant box when you register to use the site/when you place an order.
You will at all times be able to unsubscribe, by clicking here [LINK] or by using the link in any e-mail we send you.
We may share your personal data with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your data with selected third parties including:
All data you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of data via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your data, we will use strict procedures and security features to try to prevent unauthorised access.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access data held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the data we hold about you.